Vidjet vs Tolstoy for Shopify Stores

How do Vidjet and Tolstoy compare with CompleteGreet on pricing?

CompleteGreet charges one flat monthly rate and counts only unique visitors. No overage fees, no per view billing, no surprise invoices at the end of the month.

Vidjet and Tolstoy use different usage units. Vidjet starts at $49 per month with 4,000 monthly video views, followed by plans at $99, $249, and $499. Tolstoy AI Player Plus starts at $19 per month with 5,000 billable impressions and charges $10 per additional 1,000 impressions.

The difference matters as usage grows. Vidjet requires a plan upgrade to keep videos live after the view limit is reached. Tolstoy keeps videos running and bills extra impressions at the overage rate shown for the plan.

CompleteGreet BUILD runs $29 per month when billed yearly, or $36 month to month, for 5,000 unique visitors per month, 1 website, and 2 bubbles or videos. One visitor watching ten videos counts as one visitor. A single shopper replaying a product clip five times does not burn through the allowance.

The real comparison is not the sticker price. It is what a 5,000 visitor month actually costs on each model.

On Vidjet, the result depends on how many visitors watch for at least four seconds. Tolstoy Plus includes 5,000 billable impressions, so a store can use the full allowance even when fewer people press play. CompleteGreet counts unique visitors instead of plays or impressions, so repeat viewing does not change the monthly price.

The usage unit is the practical difference. Repeat viewing uses Vidjet’s view allowance, while CompleteGreet counts each visitor once.

For a store that wants a predictable line item, a flat monthly rate is easier to budget. Compare plans and notice the difference in how the numbers are calculated.

Which one is better for website trust and lead generation?

The three tools focus on different jobs. Vidjet uses UGC, reviews, testimonials, and product clips in shoppable widgets. Tolstoy offers interactive shoppable video and guided experiences that steer shoppers toward a next step.

CompleteGreet sits between the two. It builds trust with a personal video greeting and handles the lead work with clickable actions on the same widget, so a store does not have to pick one lane.

CompleteGreet’s published cases report customer engagement gains from 43% to 70% across five sites. Four cases show time on site gains from 21% to 33%. MerchShark reports a 17% conversion lift, Shopsmukkere reports 19%, and Frisør Sadon reports 42% more calls or bookings. These are separate customer results from trust focused widgets.

They are individual case results, not a guaranteed range for every store.

Placement depends on the job. Vidjet offers shoppable short video widgets for product discovery and purchase actions. Tolstoy offers feeds, Stories, carousels, tiles, and guided experiences for product and collection pages.

A homepage greeting is only one option. Product pages and other high intent pages are also worth testing because shoppers are closer to a decision there. A corner bubble can keep the greeting available as someone moves through the store.

For lead capture, the split is just as clear. Vidjet leans on product tagging and add to cart behavior. Tolstoy funnels shoppers through interactive paths. CompleteGreet ties a call, live chat, booking, or form button directly to the video, which gives a warm viewer a direct route to contact the store.

Which one is easier to set up?

CompleteGreet has a short setup flow: record or upload a video, choose the bubble, and connect it to the site. The Shopify app can be installed without code in under five minutes. Other platforms use a script in the site header.

Vidjet is not limited to Shopify. It offers no code plugins for Shopify and WordPress, and it also supports website embeds. Tolstoy supports Shopify blocks and manual embed code for other sites. On Shopify, Tolstoy requires the app embed or Builder block to be added to the correct template before the widget appears.

The interactive features are where the setup time quietly grows.

Shoppable content needs a little more setup. Tolstoy asks stores to tag the relevant products and add a Builder block or embed code. Vidjet supports product tagging and several widget formats, with installation steps that depend on the site platform.

CompleteGreet bills by unique visitors rather than plays. The BUILD plan includes two bubbles or videos, so the number of published widgets still depends on the plan.

Vidjet’s own docs put the Shopify setup around ten minutes. That is fine for a store that lives entirely inside Shopify.

The verdict: who should choose which?

The right choice depends on whether the store needs a personal greeting or a larger shoppable video catalog.

Vidjet bills by video views, and a view counts after at least four seconds of engagement. The $49 Starter plan includes 4,000 monthly views. If the limit is reached, the store must upgrade to keep videos visible, otherwise they stop showing until the next billing cycle.

CompleteGreet flips that model around. It bills by unique visitors, not by views or plays. A visitor who watches three videos counts once, not three times. That flat rate keeps the cost predictable when the same visitors replay a video.

Pick CompleteGreet for predictable costs and multi platform reach

Choose CompleteGreet when the main job is a personal greeting, lead capture, and predictable visitor based pricing. It works across Shopify, WordPress, Wix, Squarespace, and custom HTML. Standard plans include one website.

CompleteGreet BUILD runs $29 a month when billed yearly for 5,000 unique visitors. That single number is what most owners actually want to budget against.

The published cases cover separate engagement, time on site, conversion, and booking results. They are greeting examples, not shoppable catalog benchmarks.

Pick Vidjet for a video heavy Shopify catalog

Choose Vidjet when the store has a large catalog of product clips and wants shoppable widgets. The plan choice needs to match the expected monthly views.

Vidjet makes sense when shoppable video is the main format and the view allowance fits the expected usage. If a personal greeting is the priority, the ecommerce use cases page shows where CompleteGreet can appear across a store.

CompleteGreet is built for trust and greetings, with visitor based pricing instead of per view metering. Vidjet and Tolstoy are stronger fits when the store needs a broader shoppable video system.

Common questions

How does CompleteGreet pricing compare to Vidjet and Tolstoy for a Shopify store?

CompleteGreet BUILD is $29 per month when billed yearly, or $36 month to month, for 5,000 unique visitors per month, 1 website, and 2 bubbles or videos. Vidjet starts at $49 per month for 4,000 views, and Tolstoy starts at $19 per month but charges $10 per 1,000 extra impressions. CompleteGreet counts unique visitors only, so replays never push the bill up.

What happens when Vidjet or Tolstoy usage passes the plan limit?

Tolstoy AI Player Plus charges $10 per 1,000 impressions above its 5,000 impression allowance. Vidjet does not list an automatic overage charge. It requires an upgrade to keep videos visible after the view limit is reached. CompleteGreet uses unique visitor limits and does not charge per replay.

Which is faster to set up on Shopify, CompleteGreet or Vidjet?

CompleteGreet can be installed on Shopify in under five minutes with its no code app connection. Vidjet says a first campaign can be running in about ten minutes. Tolstoy setup depends on the widget and can require product tags, a Builder block, or embed code.

For building trust and generating leads on Shopify, is CompleteGreet or Tolstoy better?

CompleteGreet is the more focused option for personal greetings and direct lead actions. Tolstoy is the broader option for shoppable video, product discovery, and AI commerce workflows. CompleteGreet’s public cases show separate engagement, conversion, time on site, and booking results, so they should not be read as one average promise.

Can CompleteGreet run on Shopify and other platforms at the same time?

CompleteGreet supports Shopify, WordPress, WooCommerce, Wix, Squarespace, Webflow, Magento, and custom sites. Standard plans include one website. Vidjet also supports Shopify, WordPress, and website embeds, while Tolstoy offers manual embed code outside Shopify.

Does CompleteGreet count video replays against the Shopify visitor limit?

No. CompleteGreet bills by unique visitors per month, not by video plays. One visitor replaying a greeting still counts as one visitor. Vidjet counts a view after at least four seconds of engagement, while Tolstoy bills by unique impressions.