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New updates and improvements to CompleteGreet.
More Languages and Safer Account Access
Use CompleteGreet in more languages, see clearer customer and revenue insights, and rely on safer agency access, video workflows, and subscription recovery.
- Dashboard available in eight languages
- Clearer acquisition and revenue insights
- Safer agency access and subscription recovery
More Reliable Video Uploads
Upload phone videos up to 1 GB without starting over if the upload is interrupted. Progress, retry options, video processing, and the shared library are now clearer and more reliable.
- Resumable uploads for videos up to 1 GB
- Clearer progress retry and cancellation
- Safer video processing and recovery
More Video Imports and Better Update Clips
Import Facebook and Instagram videos, remove CompleteGreet branding for entitled accounts, and play vertical feature videos directly inside What's New.
HubSpot and Safer Connections
See clearer connection health, reconnect more easily, map HubSpot properties, use static lists, and manage Shopify, WooCommerce, and Meta connections more safely.
Better Video Formats and Bubble Playback
Use tall and landscape videos automatically with Fit, Crop, and Blur modes. Control desktop and mobile size, position, offsets, preview loops, final preview frames, and video quality separately.
A/B Testing for Bubbles and Shoppable Videos
Test two Bubble or Shoppable videos with a 50/50 visitor split. Compare engagement, visits, orders, conversion rate, and sales with confidence, then apply the winner while keeping Shoppable products and design unchanged.
Custom Forms 2.0 and Form Responses
Build standard or multi-step forms with 19 field types, 13 languages, file uploads, custom headers, styling, confirmation actions, and redirects. Manage submissions in a searchable response inbox with attachments, email status, and CSV export.
Caption Studio and Shared Video Library
Generate private AI captions, correct words and timing, style and position them, and publish them in Bubbles and Shoppable videos. Upload videos once, then search, rename, reuse, import from Meta, review usage, and restore deleted videos for 14 days.
- Generate, edit and publish private AI captions
- Reuse the same video across CompleteGreet
- Search, rename, import, review usage and restore videos
Smoother multivid editing and connections
Multivid editing is now more reliable, with safer screen changes, video selection, previews, and analytics. Account connections are also clearer and prevent conflicting store setups.
- More reliable multivid editing
- Clearer account connections
- Improved previews and analytics
More control and a smoother dashboard
This release adds clearer ways to manage your connections, bubble availability and product updates. We also improved live chat, callback requests and sales tracking for a more reliable day-to-day experience.
- Schedule when bubbles are visible
- New Connections and What's New pages
- More reliable conversations and sales reporting
More reliable visitor tracking and widget loading
Visitor counting and consent handling are now more accurate, while widget assets load more consistently. This improves analytics totals and reduces failed bubble loads.
- More accurate visitor totals
- Safer consent handling
- More reliable widget loading
Smarter analytics and easier bubble management
Analytics are now clearer for A/B tests, engagement, and sales potential. Duplicating bubbles, selecting videos, managing brand settings, and reviewing mail logs are also easier.
- Clearer analytics
- Easier bubble management
- Improved brand and mail tools
Faster bubbles and stronger shoppable experiences
Video bubbles now load and play more reliably across Safari and slower connections. Shoppable videos have smoother product and cart experiences, and WordPress setup is easier.
- Faster video bubbles
- Smoother shoppable videos
- Easier WordPress setup
Clearer sales insights and subscription controls
The dashboard now separates tracked leads and sales, while subscription changes include clearer previews and billing details. Bubble previews and account recovery are also more reliable.
- Tracked leads and sales
- Clearer plan changes
- More reliable previews
Shoppable Videos Are Live With Built-In Sales Tracking
CompleteGreet now supports Shoppable Videos, so you can turn product videos into clickable buying experiences. We also added campaign-level tracking that connects views, product clicks, add-to-cart activity and attributed purchases back to the exact shoppable video.
- Launch shoppable videos in popup, bubble, carousel and reel-style formats
- Link WooCommerce and Shopify products directly to each video
- See views, product clicks, add-to-cart events and purchases in one flow
- Improved shoppable analytics for clearer conversion reporting
- Extra polish and stability work across the shoppable setup flow
Cleaner Billing, Brand Settings and Better Agency Workflows
We refreshed the subscription page with a cleaner layout and added an invoice section so billing is easier to follow. We also introduced a dedicated Brand Settings tab and streamlined the agency login and dashboard experience for faster day-to-day work.
- Redesigned subscription page with a more polished billing experience
- New invoice history section inside the dashboard
- New Brand Settings tab for faster repeat setup across bubbles and videos
- Agency login and agency dashboard flow optimized
- Dashboard-wide speed, bubble performance and stability improvements
A/B Bubble Testing, Klaviyo Leads and Smarter Tracking
You can now run A/B split tests on regular bubbles by comparing two videos inside the same setup. We also added a new Klaviyo Leads tab and expanded tracking so CompleteGreet records more of the steps between a view, an open, a click and a conversion.
- Split test two videos inside a normal bubble
- New Klaviyo Leads page for following captured leads
- More detailed bubble tracking from first view to conversion
- Improved bubble analytics for clearer performance comparisons
- A long list of bug fixes and speed optimizations across the dashboard
Multivid, Fresh Dashboard Look and Better Login Security
Big one! You can now build Multivid flows – link multiple videos together so visitors can click through a video journey. We also gave the dashboard a complete makeover and added 2FA plus Google login so your account stays safe.
- Multivid – connect videos into a clickable flow
- Brand new dashboard design
- 2FA for extra account security
- Log in with your Google account
- Duplicate your bubbles in one click
- Better scheduling – pick exact times for when bubbles show
- General speed and stability fixes
New Callback Request Button and Bug Fixes
You can now add a Callback Request button to your video bubble. Your visitors simply fill in their phone number and preferred time, and you get notified right away. We also fixed a bunch of smaller bugs that were causing issues.
- New Callback Request button type
- Visitors pick their preferred callback time
- Better form submission handling
- Fixed widget loading on Safari
- Various stability fixes
Slack and HubSpot Integration, Faster Loading
Big update! You can now connect CompleteGreet to Slack and get chat notifications directly in your channels. We also added HubSpot integration so your contact form submissions sync automatically. On top of that, we optimized the code and the widget now loads 50% faster.
- Slack integration with live notifications
- HubSpot sync for contact forms
- 50% faster widget loading
- New SUPERSCALE and ULTRASCALE plans
- 30 day free trial with full access
Klaviyo Integration, New Email Templates and Cleaner Dashboard
We added Klaviyo integration so you can capture leads directly into your Klaviyo lists. The email templates got a fresh new look, and we cleaned up the dashboard to make it easier to find what you need. You can also customize contact forms with drag and drop now.
- Klaviyo integration for lead capture
- Redesigned email templates
- Cleaner dashboard layout
- Drag and drop form builder
- Now on the Shopify App Store
Mobile Sizing, Agency Accounts and Better Analytics
You can now set different bubble sizes for mobile and desktop. If you manage multiple accounts, switching between them is much smoother now. We also added click through rate to the analytics and fixed some tracking issues.
- Separate bubble size for mobile
- Easy switching between agency accounts
- New click through rate metric
- More accurate analytics
- Better error messages
Auto Language Detection and Various Fixes
CompleteGreet now detects your visitors language automatically based on their location and shows the right version. We also simplified the signup form and fixed a bunch of small issues that were reported.
- Automatic language detection
- Simpler signup form
- Fixed subscription page redirects
- Email replies working properly
- Denmark (+45) as default country code