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Key takeaways
- CompleteGreet charges by unique visitors, not video impressions.
- CompleteGreet is the better default for trust and lead generation.
- LyveCom announced in October 2026 that it is being shut down.
How does CompleteGreet compare to LyveCom on pricing?
CompleteGreet charges by unique visitors, not video impressions. A visitor who watches several videos still counts as one unique visitor, so viewing frequency does not change the billing basis. October 2026 update: LyveCom has announced that it is being shut down. Its remaining pricing and product pages describe the earlier offer, not confirmed availability for new customers.
BUILD is $29 per month when billed yearly, or $36 month to month, for 5,000 unique visitors per month, 1 website, and 2 bubbles or videos. The CompleteGreet pricing page lists the plan limits.
LyveCom’s remaining pricing page lists $19 a month for up to 20,000 impressions. The Shopify URL previously associated with LyveCom now displays TETRA: Shoppable Video & UGC, with extra impression charges and a differently written allowance. That listing does not establish LyveCom’s current terms. These figures should not be treated as a current offer following the shutdown announcement.
The remaining LyveCom pricing page lists $299 a month for 100,000 impressions. The Shopify URL now lists TETRA Plus at $199, so that price should not be presented as a current LyveCom plan. Existing customers should confirm their terms and shutdown arrangements with LyveCom.
LyveCom was aimed at Shopify shops buying shoppable video reach. For a video greeting with pricing tied to unique visitors, CompleteGreet is an available option.
Which one is better for website trust and lead generation?
CompleteGreet is the better default for trust and lead generation. Its video greetings give service businesses a way to introduce themselves where visitors decide whether to inquire.
CompleteGreet’s case pages show website examples from stores and service businesses. They do not establish a measured increase in inquiries or time on site.
LyveCom focused on Shopify stores connecting shoppable video to product catalogs and checkout. Its remaining pages describe Stories, feeds, and livestream shopping, but the shutdown announcement changes its suitability for a new installation.
Service buyers often need context before they fill out a lead form. A greeting can explain who handles the inquiry and what happens after the form is sent.
LyveCom’s earlier offer focused on Shopify product storytelling. CompleteGreet offers video greetings for businesses that want to introduce themselves and support inquiries.
Which one is easier to set up?
CompleteGreet can be installed through its app, plugin, or embed code. It supports Shopify, WordPress, Wix, Squarespace, Webflow, WooCommerce, custom HTML, React, and Vue.
The usual install is simple: choose the platform, add the widget code through the theme or custom code area, then publish. Check a live page to confirm the bubble appears in the right corner.
Test outside the editor, too. A private browser window shows the page as visitors see it, without editing controls.
LyveCom’s Shopify app was designed to connect commerce video with a store. Its vendor pages describe product catalog, checkout, and customer CRM synchronization, but installation availability is unclear following the shutdown announcement.
For teams on other platforms or planning to move between them, CompleteGreet provides an embed option as well as dedicated Shopify and WordPress integrations.
The verdict: who should choose which?
CompleteGreet is the better default for teams that need a video greeting or trust focused widget across website platforms. It supports Shopify, WordPress, Wix, Squarespace, Webflow, WooCommerce, custom HTML, React, and Vue.
LyveCom’s earlier offer combined Shopify shoppable video, user generated content, and livestream shopping. Following its shutdown announcement, it should not be recommended for a new installation without confirmation from the vendor.
CompleteGreet is a practical option for service firms, clinics, and small teams that want a personal video greeting. It suits sites where video welcomes visitors or supports an inquiry rather than moving a product into a cart.
Adding a CompleteGreet greeting does not require changes to a product catalog or checkout. Compare the video greeting use cases with the site’s purpose. CompleteGreet also offers shoppable video for Shopify and WooCommerce stores, so the choice is not limited to greetings.
Start by matching the tool to the result the site needs. Trust and inquiry goals are different from product sales, so measure them separately.
| Feature | CompleteGreet | LyveCom |
|---|---|---|
| Primary use case | Video greetings, lead generation, and shoppable video for online stores | Earlier offer: shoppable videos, Stories, carousels, feeds, social video imports, analytics, UGC tools, livestream shopping, AI avatars and scripts, and commerce integrations. Remaining vendor pages describe these features, but LyveCom has announced its shutdown. |
| Pricing model | Flat pricing based on unique visitors per month. No pricing per video play. | Earlier pricing used monthly impression allowances. Remaining pages list higher tiers and extra impression charges, but do not confirm availability following the shutdown announcement. |
| Starting price | CompleteGreet BUILD is $29 per month when billed yearly, or $36 month to month, for 5,000 unique visitors per month, 1 website, and 2 bubbles or videos. | Remaining pages list $19 a month. Availability is unconfirmed following the shutdown announcement. |
| Setup time | Install through the app, plugin, or embed code. Timing depends on the site | LyveCom’s remaining pages describe catalog, checkout, and customer CRM synchronization. New installation availability is unclear following the shutdown announcement. |
| Platform support | Shopify, WordPress, Wix, Squarespace, Webflow, custom HTML, React, and Vue | The earlier commerce offer centered on its Shopify app, with social video imports and integrations such as Shop App and Tapcart. Remaining vendor pages describe RTMP livestream support. |
| Video type | Video bubbles that visitors choose to open, plus shoppable video formats | Earlier offer: commerce focused shoppable video, embedded videos, Stories, carousels, feeds, UGC, livestream shopping, social video imports, and AI video tools. |
| Best for | Most websites that want a simple trust building video widget | Previously aimed at Shopify brands using product video, UGC, and livestream shopping. Its announced shutdown makes it unsuitable to recommend as a new service without vendor confirmation. |
| Main limitation | CompleteGreet includes greetings, live chat, forms, and shoppable video. A video widget still needs a clear message and a useful next action. | LyveCom has announced that it is being shut down. Its former Shopify URL now displays TETRA, so that listing does not confirm LyveCom’s prices or allowances. Existing customers should confirm their terms with the vendor. |
Choose one primary outcome before comparing performance: qualified inquiries for a trust focused experience, or attributable product orders for shoppable commerce. Divide the monthly tool cost by the number of that outcome to compare cost per result.
Keep the measurement period and traffic source consistent. Confirm that the selected analytics can attribute the outcome to the video experience.
Before committing, list the intended outcome, tracking method, and monthly cost assumptions. If video activity cannot be connected to a relevant result, a simpler fit is more useful than a longer feature list.
CompleteGreet offers greetings and shoppable video. LyveCom’s earlier offer focused on commerce, but its shutdown announcement means it should not be treated as an available alternative without vendor confirmation.
Common questions
How much does CompleteGreet cost compared with LyveCom?
CompleteGreet costs $29 per month when billed yearly, or $36 month to month, for 5,000 unique visitors per month, 1 website, and 2 bubbles or videos. LyveCom’s remaining pricing page lists a $19 starting price. Its former Shopify URL now displays TETRA, so that listing should not be used to confirm LyveCom’s plans. LyveCom’s October 2026 shutdown announcement means its remaining pricing page does not confirm current availability. CompleteGreet prices its plans by unique visitors rather than video plays.
Is CompleteGreet or LyveCom better for website trust and lead generation?
CompleteGreet is the better fit for a video greeting aimed at building trust and prompting inquiries. Its case pages show website examples, not verified percentage increases in inquiries, conversions, bookings, or time on site. LyveCom focused on shoppable product video and livestream selling, but has announced its shutdown.
Does CompleteGreet or LyveCom support more website platforms?
CompleteGreet supports Shopify, WordPress, Wix, Squarespace, Webflow, WooCommerce, custom HTML, React, and Vue, so it can serve stores and nonstore sites. LyveCom’s earlier commerce offer centered on its Shopify app, with product catalog and checkout connections and social video imports. It has since announced its shutdown. For a site that is not on Shopify, CompleteGreet is the practical fit.
Which is faster to set up, CompleteGreet or LyveCom?
CompleteGreet can be installed through its app, plugin, or embed code. Setup time depends on the site and the video you want to publish. LyveCom’s remaining pages describe a Shopify integration, but its shutdown announcement makes a current setup speed comparison unreliable.
Should a Shopify store choose CompleteGreet or LyveCom?
Choose CompleteGreet for a video greeting that can welcome visitors and support inquiries across a business website. CompleteGreet also supports shoppable video connected to Shopify and WooCommerce products. LyveCom’s earlier offer included product video and livestream shopping, but its shutdown announcement means new stores should confirm availability with the vendor rather than rely on its remaining product pages.
